Frequently asked questions.

Frequently asked questions.

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Do you service all types of grills? Why don’t you service my grill?

We service premium quality, stainless steel, gas grills (including dual-fuel).

If you have a gas grill that we service in addition to an Egg/Kamado, then we can service your Egg.
Otherwise, we do not service charcoal grills, smokers, pellet grills, flat tops and we do not service department store quality gas grills (such as CharBroil, Nexgrill, etc.).

Service for aluminum body grills (such as Weber and Broilmaster) will depend on location and availability.

Choose your grill in our instant quote system. You will be notified immediately if it’s one that we do not service at all. Service for some grill models is not available in all areas.